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Frequently Asked Questions

Getting Started

  • Can I use AI-generated content for commercial use?

    You may use our AI-generated content for any legal purpose, but you are solely responsible for your use of the AI-generations. myFirefly.ai provides no warranties that you will be able to claim copyright ownership of or that the AI-generated images will not infringe on any third-party intellectual property rights. 

  • Do you have support for users?

    We offer a comprehensive help center with articles and tutorials found in our knowledgebase. For registered users we provide support via our internal ticketing system in your dashboard. Guests can contact us via our contact form. 

  • What are the system requirements for using your AI tools?

    Our AI tools are cloud-based, requiring only a stable internet connection and a web browser. There’s no need for additional hardware or software installation, making them accessible and easy to use from any device, whether desktop or mobile. 

  • Is there a free trial available?

    Yes, we offer a free trial so you can explore our platform and test out some of our AI tools before committing to a paid subscription. The free trial typically includes limited access to a selection of basic tools and certain number of generations. To activate your free trial, simply register an account. 

  • How often do you update?

    We closely track the AI space and swiftly integrate updates to supported models, usually within a day. This ensures our users always have cutting-edge AI capabilities. Furthermore, we develop and add multiple new tools monthly to stay ahead of our competitors. 

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